Dial by Name
Dial by Name allows callers to properly direct their call by spelling the name of the person they wish to speak to.
If you were interested in speaking with Ted you would enter the dial by name directory and press 833. Once the dial by name system recognizes the name it will say, "For Ted Jones press 1, for Ted Smith press 2..."
Sometimes you can end up with multiple names for the same digit series you press, but don't worry, the virtual pbx system will provide you with a full list of names to match your request.
Not to be confused with...
Dial by number is the only other feature that dial by name can be confused with. Dial by number is your typical way to reach a party when you actually know a person's extension.
Companies that offer Dial by Name
- Davinci Virtual
- TollFree Express
- Directory Tree
- Dial by Number
- Dial by extension