GotVMail Hosted Virtual PBX Review

GotVMail Hosted Virtual PBX Review



GotVMail is a great company and I highly recommend them. If you are considering purchasing a plan with them, also take a look at RingCentral, my favorite.

All Plans

Compare all plans to see which one is the right plan for you!

About Me

FredHi, I'm Fred Grant and you can find more about me and why I've created this site on the Home Page

GotVMail Features
1 Leg Charges Y
Dedicated Toll Free Y
Voicemail Y
Voicemail Storage Unlimited
Email Delivery Y
Dedicated Fax  
Integrated Fax Y
Auto Attendant Y
Access by Phone Y
Follow Me Y
Ring To Y
Schedule Enabled Y
Call Announce Y
Call Forward Y
Call Hold Y
Call Screening Y
Call Transfer Y
ACD Queuing  
Hold Music Y
Custom Hold Y
Personal Hold Message Y
Random Hold Music  
Non-Blockable Caller ID  
Phone Type Announce  
Web interface Y
Cardless Calling Card Y
Call Reports Y
Return Calls Y
Call Block  
Pager Alert Y
Fax On Demand Y
Voice On Demand Y
IM Console  
SMS Notification Y
Dial by name Y
Dial by extension Y
Supervisor Control  
Hunt Groups Y
Conference Calling Y
Group Voice Messaging Y
Questionnaires Y
Local Numbers Y
Free Trial Y
Vanity Y
 Vanity Price  $30
 Transfer existing # Fee  $0-$30
 True 800  $15
 Setup Fee  $25



Grasshopper Virtual PBX

GotVMail Review

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See the Grasshopper Review Here

Grasshopper virtual pbx UPDATE 11/3/2009

Something appears to be happening at Grasshopper and I'm not sure what it is. Last week I contacted support about an issue and was directed to file my request through their online support page. I called during normal business hours so I was suprised and dissapointed they couldn't put me in touch with someone who could help me.

I submitted my request online like they suggessted and received an automated confirmation indicating I would hear from someone within 24 hours. It has now been a week and I have not heard anything from Grasshopper!

I'm not sure what is happening at Grasshopper, but be aware that if you choose them as your virtual pbx company you might be dissappointed with the assistance your receive from customer support.

I will keep you posted on what I find out about this issue.

In the meatime, you may want to check out the following companies as potential alternatives:

GotVMail UPDATE 5/14/2009

You heard correctly, GotVMail has been rebranded as Grasshopper. Same great service and product with a brand new name. I am putting together some more information on the change and will have it for you shortly. In the meantime, feel comfortable that the company is still providing a great product and service, they've just changed the name.

Looking at GotVMail/Grasshopper? You should also take a serious look at RingCentral! Great price, features and service.

GotVMail Update 11/11/2008

GotVMail has made some major changes, most of which will save you a ton of money! The only thing they've done that I'm disappointed in is that they've added back in the $25 activation fee except for their MAX plan!

Here's what GotVMail has done:

GotVMail has simplified their plans

They now only have three plans (used to have 4) and include Unlimited Extensions in all of them!

Grasshopper Plan Pricing
Level Included Minutes


Add'l Min

Grow 0 $12 Unlimited
Ramp 500 $24 Unlimited
Grow 2,000 $49 Unlimited
Max 10,000 $199 Unlimited

If you scroll down and see their previous plans you'll see how they compare.

GotVMail minutes have increased drastically!
Level Minutes Were Minutes Now Increase
Start 50 100! 100%
Grow 1,000 2,000! 100%
Max 2,000 10,000! 400%

Please note that the Max plan costs twice as much as the old plan, but you get 5 times as many minutes!

Having unlimited extensions is great for any company looking to add staff on the spur of the moment.

GotVMail Update 5/12/2008

GotVMail has eliminated their setup fee for 866, 877 and 888 numbers! The setup fee used to be $25 and when comparing with other companies like it put GotVMail at a disadvantage. This was a smart move for GotVMail!

GotVMail Update 12/07/2007

Okay folks, GotVMail has made some changes and the good news is that all of it is for the better!

I have to say that I'm very happy to see the changes that they have made. GotVMail was my first virtual pbx carrier and I loved the quality of their connection, but at the time other companies were offering the same features at no additional cost. GotVMail made the right choice by changing their calling plans and including the great features at no additional cost!

What's Chagned at GotVMail?

Let's take a quick Look:

GotVMail Pros

GotVMail Cons

Things to be aware of with GotVMail:

GotVMail Special Features

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