P2 pharmacy uk Fred
P2 pharmacy uk Thanks so much for your in-depth analysis and reviews of the leading virtual pbx systems. P2 pharmacy uk My search has lead me to RingCentral and Virtual PBX. P2 pharmacy uk I thought I was finally at a point to make a decision when I came across some rather disconcerting reviews of RingCentral. P2 pharmacy uk The reviewers’ claims were related to RingCentral‘s reliability.
Specifically, p2 pharmacy uk the reviewers on PCMag.com stated they experienced:
P2 pharmacy uk - inbound calls going straight to voicemail
- long outages (8+ hours) nearly twice a month for maintenance
- slow and untrained customer service with long hold times
- poor VoIP sound quality (this isn’t an issue for me as I will retain my current VoIP through Time Warner Cable)
P2 pharmacy uk The reviews I’m referring to range in date from Nov 2008 to Apr 2009.
It seems as though you’ve had a great deal of experience with RingCentral, p2 pharmacy uk so I wanted to ask if you’ve had instances of these issues.
P2 pharmacy uk My biggest concern is reliability. P2 pharmacy uk In your opinion, p2 pharmacy uk would I be better suited going with VirtualPBX for the sake of reliability (assuming both services would satisfy my needs)?
P2 pharmacy uk Thank you so much for being willing to take emails!
P2 pharmacy uk Sincerely, p2 pharmacy uk
P2 pharmacy uk Matt M.
P2 pharmacy uk Hi Matt, p2 pharmacy uk
P2 pharmacy uk If it’s the same reviews I’ve read I believe they are referring to their voip technology only and not their virtual pbx technology. I haven’t used their voip as I prefer the piece of mind of using a landline and cell phone so I can’t speak to the quality of their voip product. Here is the link to the article I’ve read:
http://www.pcmag.com/article2/0, p2 pharmacy uk2817, p2 pharmacy uk2246090, p2 pharmacy uk00.asp
P2 pharmacy uk However, p2 pharmacy uk I have used their pbx system extensively and have been extremely pleased. I have never experienced any outages, p2 pharmacy uk dropped calls, p2 pharmacy uk lost vm, p2 pharmacy uk or problems with customer service. Additionally, p2 pharmacy uk I haven’t heard from any users that have had any problems with RingCentral‘s virtual pbx system.
P2 pharmacy uk What I can tell you is that I believe both RingCentral and Virtual PBX are quality companies with robust features. With the exception of a few minor differences in features I highly recommend both companies. You should feel confident that either company will serve you well.
P2 pharmacy uk Let me know what you decide and please let me know how your experience has been with the company you choose.
P2 pharmacy uk Thanks for the question!
P2 pharmacy uk Fred