Author Archives: admin

Block Caller

Posted on March 31, 2012 by admin

Blocking callers with RingCentral‘s virtual pbx system is easy and I should have used it sooner to stop the annoying business that couldn’t take a direct request. Continue reading →

Posted in Feature, RingCentral | Leave a comment

VOIP Calls on RingCentral Iphone App

Posted on May 25, 2011 by admin

The RingCentral IPhone app allows you to use your IPhone to make VOIP calls. This feature is great for anyone traveling out of the country. Continue reading →

Posted in RingCentral, VOIP | Leave a comment

Voicemail Transcriptions

Posted on May 12, 2011 by admin

Voicemail transcription turns a regular voicemail into a text document that can then be sent as a text message to your phone or emailed directly to you. These companies provide transcription either for free or for a nominal fee Continue reading →

Posted in Google Voice, Phone.com | Leave a comment

Grasshopper Virtual PBX Changes

Posted on April 20, 2011 by admin

Grasshopper has made some changes! Not only has the Grasshopper logo changed, but they have also made some changes to their plans – some good, some… eh, you’ll see. Continue reading →

Posted in Grasshopper | Tagged | Leave a comment

Only Taking Messages

Posted on July 11, 2009 by admin

The way I see it happening is that someone calls the 800 number… they get the press one for installation…press 2 for technical issues etc. Anyway all of those numbers will take them to a virtual voice mail system. My husband can either check the voicemails occasionally or have it emailed to him when a new voicemail comes in. Then he would call the person back on his cell phone to talk about the issue whenever he has a free moment. Is this possible? If so do you have any recommendations for a company to use. Continue reading →

Posted in onebox, RingCentral, Virtual PBX Questions | 1 Comment

Support Chat Feature

Posted on April 17, 2009 by admin

I’ve been looking  into support chat software for a client of mine and I thought it would be best if I test the programs out on TheBestTollFree.com.  You’ll notice on the main site I’ve added the “I’m online” buttons.  If … Continue reading →

Posted in Random Notes | Leave a comment

RingCentral Reliability

Posted on April 17, 2009 by admin

Fred Thanks so much for your in-depth analysis and reviews of the leading virtual pbx systems. My search has lead me to RingCentral and Virtual PBX. I thought I was finally at a point to make a decision when I … Continue reading →

Posted in RingCentral, Virtual PBX Questions | Tagged , | 2 Comments

Virtual PBX and High Speed Internet

Posted on April 10, 2009 by admin

Hello Fred, Your site is VERY helpful, Thank You! One basic question for you: my assistant was researching the various companies and they led her to believe that Virtual PBX (non-VoIP) requires high-speed internet constant connection of a computer at … Continue reading →

Posted in Question, Virtual PBX Questions, VirtualPBX | Tagged , | 1 Comment

Questions about Phone Service

Posted on March 27, 2009 by admin

Found your web site as I was scouring the web for information about setting up a new phone system.  We have had 7 lines on a pbx system…but have been downsizing and only need three lines…and have been looking at … Continue reading →

Posted in RingCentral, Virtual PBX Questions, VOIP | Tagged , | Leave a comment

Best Solution for Small Software Support Group

Posted on February 7, 2009 by admin

I’m researching IVR and PBX solutions for the customer support group at my company (software startup, currently <20 total employees).  They key features that I need are: 1) Off-hours call forwarding (to our off-peak support provider) 2) ACD functionality (for … Continue reading →

Posted in ACD Queuing, Question, RingCentral, Toll-Free, Virtual PBX Questions, VirtualPBX | Tagged , , | Leave a comment