800PBX Hosted Virtual PBX Review

800PBX Hosted Virtual PBX Review Plan Comparison

News

Caution!!

If you are considering 800pbx please make sure you read the full review. You may want to look at RingCentral or GotVMail as better alternatives.

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Compare all plans to see which one is the right plan for you!

About Me

FredHi, I'm Fred Grant and you can find more about me and why I've created this site on the Home Page

Features
1 Leg Charges Y
Dedicated Toll Free Y
Voicemail Y
Voicemail Storage Unlimited
Email Delivery Y
Dedicated Fax Y
Integrated Fax Y
Auto Attendant Y
Access by Phone Y
Follow Me Y
Ring To Y
Schedule Enabled Y
Call Announce Y
Call Forward Y
Call Hold Y
Call Screening Y
Call Transfer Y
ACD Queuing  
Hold Music Y
Custom Hold Y
Personal Hold Message Y
Random Hold Music Y
Non-Blockable Caller ID Y
Phone Type Announce  
Web interface Y
Cardless Calling Card Y
Call Reports Y
Return Calls Y
Call Block Y
Pager Alert Y
Fax On Demand Y
Voice On Demand  
IM Console  
SMS Notification Y
Dial by name Y
Dial by extension Y
Supervisor Control  
Hunt Groups Y
Conference Calling Y
Group Voice Messaging Y
Questionnaires Y
Local Numbers Y
Free Trial Y
Vanity Y
 Vanity Price  $30
 Transfer existing # Fee  $35
 True 800  $25
 Setup Fee  $24.99
800PBX Toll Free Virtual PBX

 

Updated 800PBX review - 4-1-2012

800PBX is not in business anymore. Please choose one of the other plans. I'm recommending that you look at either RingCentral or GotVMail as better choices.

Update 8-7-2008

I received a review from a site visitor, Earl B. regarding his experience with 800PBX. I've included below:

800PBX - Complete waste of time

“After spending a week trying to sign up and talk to someone who knew what they were doing we just gave up. I had carefully spelled out in an email everything we were interested in but all I got back was a note saying a knowledgeable sales rep would call, but the 2 people I spoke with were _far_ from knowledgeable. A frustrating experience to say the least. Stay away from them - they're rookies.”

Earl B.

 

Updated 800PBX review - 12-31-2007

I have cancelled my account with 800pbx. After reviewing the product I wasn't as pleased with the service as I initially was. While 800pbx has some nice features, their website control panel wasn't the easiest to use. I also found that on at least 5 occasions over a 2 month period I would receive phone calls through their service that should have gone to voicemail. More interesting is that the calls were all random recordings that appeared to be clips of TV shows - Strange, I Know!

I'm leaving my initial review below as it explains their features, but I'm recommending that you look at either RingCentral or GotVMail as better choices.

Update 8-7-2008

I received a review from a site visitor, Earl B. regarding his experience with 800PBX. I've included below:

800PBX - Complete waste of time

“After spending a week trying to sign up and talk to someone who knew what they were doing we just gave up. I had carefully spelled out in an email everything we were interested in but all I got back was a note saying a knowledgeable sales rep would call, but the 2 people I spoke with were _far_ from knowledgeable. A frustrating experience to say the least. Stay away from them - they're rookies.”

Earl B.

800PBX Original Review

Please note, I DO NOT recommend 800PBX. I've provided my original review for you to read; however, I highly recommend that you read the amended review below.

800PBX might be the perfect plan for you especially if you're looking for a lot of features AND someone to help you set everything up. Their rates are great and if they focus on quality service they can be a contender for a leader in the virtual pbx arena. So... Let's take a look at what they have to offer.

800PBX Features

Typically there are only a few special features that I need to tell you about for the virtual PBX companies; however, that's not the case with 800PBX. Let's start with the fact that their program is 100% Managed.

800PBX IS NO LONGER IN BUSINESS

800PBX Plan Pricing
Level Included Minutes

Price/
Month

Add'l Min

Mailboxes
Bronze 150 $14.99 6.7¢ 5
Silver 500 $29.99 5.9¢ 10
Gold 1000 $49.99 4.7¢ 20
Platinum 2000 $99.99 3.9¢ 100

Good Things To Know about 800pbx

I have spoken with the 800PBX Telecommunications manager and they are very interested in providing a quality product. They are constantly working on new features and I believe anyone joining their service will see that the product will grow. For those people looking for a network that will work oversees, you may want to consider 800PBX. They are headquartered in India and have offices in the US and most recently Australia. While the majority of their clients are from the US, they do strive to have quality connections oversees.

Please be aware that they currently charge a $24.99 setup fee. There are very few virtual pbx phone companies that charge a setup fee.

 


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